Terms of Use, Refund and Cancellation Policy

Effective date: November 1, 2026

These Terms are an agreement between you and Statewide Processing, Inc. ("Statewide", "we", "us"), an Oklahoma company based in Tulsa. They cover statewideprocessing.net (including the online shop), Statewide ID (login.statewideprocessing.net), and iRemote (iremote.statewideprocessing.net, the iRemote apps, web viewer, and relay). Together these are the "Services".

By using the Services, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you don't agree, don't use the Services.

ATM placement, processing, and related services are governed by your separate written agreement with us. If that agreement conflicts with these Terms, the agreement controls.

1. Who can use the Services

You must be at least 18 years old (and an adult to buy anything) and able to form a binding contract. If you use the Services for a business, you confirm you're authorized to accept these Terms for it.

2. Your Statewide ID account

• One Statewide ID signs you in across our sites.
• Give accurate information and keep it current.
• Keep your password secret. We strongly recommend turning on 2-step sign-in with an authenticator app.
• You're responsible for everything done through your account and your registered PCs. Tell us right away at statewidep@gmail.com if you think your account has been misused.

3. iRemote: how it works and your responsibilities

• You connect to a computer with its session ID. By default, someone at that computer must approve each connection, and both screens show a 6-digit security code to compare before trusting a new device.
• Only connect to computers you own or have clear permission to access. You're responsible for getting any consent the law requires from the computer's owner and users, including before any monitoring.
• Never approve a connection from someone you don't know or didn't expect. We will never ask you for a session ID or to approve a connection by phone, email, or text. Scammers commonly pose as tech support; don't give them access.
• iRemote is a tool. You're responsible for what you do on remote computers, including any changes, data loss, or files you transfer.

4. Acceptable use

Don't use the Services to:

• access any computer, account, or data without authorization;
• commit fraud, including tech-support or impersonation scams;
• spread malware, or probe, overload, or attack the Services or anyone else;
• break the law or infringe anyone's rights, including privacy and intellectual property;
• harass, threaten, or exploit anyone, including minors;
• get around usage limits, billing, or security features, or reverse-engineer the Services except where the law allows; or
• resell or share the Services commercially without our written permission.

We may investigate suspected misuse, block connections, and cooperate with law enforcement.

5. iRemote plans and pricing

• Your first PC is free.
• Each additional PC is US $5.00 per month, billed as a monthly subscription through Stripe.
• Prices are in US dollars and don't include taxes unless stated. We may change prices with at least 30 days' notice. A new price applies from your next billing period after the notice. If you don't agree, cancel before it takes effect.

6. Billing and automatic renewal

• Your subscription renews automatically every month until you cancel. By subscribing, you authorize us, through Stripe, to charge your payment method $5.00 per additional PC each month, plus any taxes.
• Changing your number of PCs. If you add PCs mid-period, Stripe charges a prorated amount for the rest of that period. If you remove PCs, the change takes effect at the end of your current paid period. There is no refund, credit, or proration for removed PCs.
• If a payment fails, your extra PCs stay active for 7 days so you can update your card. After that, extra PCs stop working until payment succeeds. Your first (free) PC keeps working.
• You subscribe on Stripe's hosted checkout page, and you manage your card or cancel in the Stripe billing portal (from your Billing page). We never see your full card number. Stripe's terms also apply.

7. Online shop

• Products, prices, and availability shown in the shop may change and may contain errors. We may refuse or cancel any order, for example after a pricing error or if an item isn't available.
• No online card payment. The shop does not charge a card when you place an order. After you order, we contact you to confirm stock, shipping and payment, and payment is arranged directly with you. Your order is accepted once we confirm it.
• We ship to addresses in the United States only. Delivery times are estimates.

8. Refund policy: no refunds

ALL SALES AND SUBSCRIPTION CHARGES ARE FINAL AND NON-REFUNDABLE.

• This applies to iRemote subscriptions and charges and to shop purchases.
• We don't give refunds or credits for partial months, unused time, removed or unused PCs, downgrades, accidental purchases, or time you didn't use the Services.
• You can cancel at any time to stop future billing. Canceling doesn't refund amounts already paid.
• If we end your account for violating these Terms, you're not entitled to a refund.
• Exception for shop items: if a shop item arrives damaged, defective, or wrong, tell us at statewidep@gmail.com within 7 days of delivery and we'll replace it or refund it.

Nothing in this section limits rights you have under laws that can't be waived.

9. Cancellation policy

Cancel any time from your Billing page (Stripe billing portal). Cancellation stops future charges. Cancellation takes effect at the end of your current paid period, and your extra PCs stay available until then. There is no refund or credit for the rest of that period. After cancellation, your account returns to the free plan (one PC).

10. Software, updates, and ownership

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the iRemote software under these Terms. The software may download and install updates automatically, including security fixes, and some features may require the latest version. We and our licensors own the Services, software, site content, and trademarks. These Terms give you no rights beyond what they expressly say.

11. Availability and changes

The Services may be unavailable at times for maintenance, outages, or reasons beyond our control. We may add, change, or remove features at any time.

12. Suspension and termination

You can stop using the Services at any time. To delete your account, email statewidep@gmail.com (cancel any subscription first). We may suspend or end your account or access, with or without notice, if you break these Terms, if your use creates risk or legal exposure for us or others, if payment fails, or if we discontinue a Service. Sections 8 and 13–18 survive termination.

13. Disclaimer of warranties

THE SERVICES AND SHOP PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT ANY WARRANTY THE LAW REQUIRES THAT CAN'T BE DISCLAIMED. WE DON'T WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONNECTION WILL SUCCEED.

14. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE AREN'T LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST DATA, PROFITS, REVENUE, OR BUSINESS, ARISING FROM OR RELATED TO THE SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF (A) WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) US $50. Some places don't allow these limits, so some may not apply to you.

15. Indemnity

You agree to defend, indemnify, and hold harmless Statewide Processing, Inc. and its owners, employees, and agents from claims, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your access to any computer, or your breach of these Terms or any law or third-party right.

16. Governing law and disputes

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law rules. Any dispute will be brought only in the state or federal courts located in Tulsa County, Oklahoma, and you consent to their jurisdiction.

17. Changes to these Terms

We may update these Terms. For material changes, we'll post the new version with a new effective date and, where appropriate, notify you by email or in the Services. If you keep using the Services after changes take effect, you accept them.

18. General

These Terms and the Privacy Policy are the whole agreement between you and us about the Services, except any separate written agreement mentioned above. If any part is unenforceable, the rest stays in effect. If we don't enforce a provision, we haven't waived it. You may not assign these Terms without our consent; we may assign them as part of a merger or sale of assets.

19. Contact

Statewide Processing, Inc.
9016 E 46th St, Tulsa, OK 74145
Email: statewidep@gmail.com